Answered By: CUHK Library
Last Updated: May 22, 2020     Views: 4

After the payment transaction is completed, your library record will be updated instantly. If the paid fines can still be found under your account, please try refreshing the screen. In case the paid fines still appear, please contact us with your UID or library card number, the fines concerned, screen capture, date and time of the transaction, etc. and we will look into it and get back to you.

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